Privacy Policy — BikerTribe
Last updated: June 26, 2026
1. Who are we?
BikerTribe is a GPS navigation and community application for motorcyclists, published by TurboMedia (hereinafter “we”, “our”).
- Website: https://bikertribe.fr/?btk_lang=en
- Mobile application: BikerTribe (iOS and Android)
- Contact: contact@bikertribe.fr
For any questions regarding your personal data, you may write to us at the address above.
2. Purpose of this policy
This policy explains how we collect, use, store, and protect your data when you:
- use the BikerTribe application;
- visit our website;
- interact with our online services (support, partners, etc.).
3. Data we collect
3.1 Data you provide to us
- User account: email address, login identifier (Google Sign-In, Sign in with Apple), name or username, profile photo where applicable
- Rider profile: motorcycle type, riding style, preferences
- Published content: spots, routes, chat messages, participation in communities and events
- Emergency contacts (if you enable safety features)
- Reports and feedback (bugs, support)
3.2 Automatically collected data
- GPS location (real-time or one-time position) for navigation, display of spots, group rides, and certain safety features
- Usage data: interactions with the app, pages viewed, crashes
- Technical data: device model, operating system, app version, technical identifiers, IP address
- Push notifications: notification token (if you authorize them)
3.3 Subscription-related data
If you subscribe to a paid offer:
- purchase identifier, subscription status, renewal dates
- Payments are processed by Apple (App Store) or Google (Play Store). We do not store your banking details.
3.4 Website data
When visiting https://bikertribe.fr/?btk_lang=en:
- technical and session cookies (see section 10)
- navigation data (pages visited, duration) via analytics tools where applicable
- data submitted via contact forms
3.5 Camera
The application may use the camera solely to scan QR codes (e.g., event attendance), with your permission.
4. How we use your data
| Purpose | Examples |
|---|---|
| Providing the service | GPS navigation, maps, route calculation, chat, communities |
| Account and authentication | Account creation, Google / Apple sign-in |
| Personalization | AI Copilot, route suggestions, preferences |
| Safety | Fall detection, SOS alerts, abuse prevention |
| Notifications | Messages, invitations, useful alerts |
| Subscriptions | Management of premium access |
| Service improvement | Statistics, bug fixes (Crashlytics) |
| Legal obligations | Response to legal requests, regulatory retention |
| Website | Website operation, response to contact requests |
5. Legal basis (GDPR)
We process your data on the following bases:
- Performance of a contract: use of the app and its features
- Consent: background location, push notifications, camera, certain sharing options
- Legitimate interest: security, service improvement, fraud prevention
- Legal obligation: where required by law
6. GPS location
BikerTribe uses your geographic location:
- While in use: navigation, map, spots around you
- In the background (if enabled): continuous navigation, group rides, certain safety alerts
You may refuse or revoke access to location in your device settings. Certain features will then no longer be available.
7. Sharing your data
We do not sell your personal data.
We may share it with:
Technical service providers (processors)
| Provider | Role |
|---|---|
| Google Firebase | Authentication, database, storage, messaging, analytics, Crashlytics |
| Google (Sign-In) | Sign-in via Google account |
| Apple (Sign in with Apple) | Sign-in via Apple account (iOS) |
| Stadia Maps / MapLibre | Maps and routing |
| Google (Gemini) | AI Copilot assistant |
| Apple / Google | In-app purchase management |
These providers access data only to the extent necessary for their services.
Other users
Depending on your actions and privacy settings:
- routes, spots, or messages shared with the community
- position during a group ride visible to participants
Legal obligations
We may disclose data if required by law or to protect our rights, our security, or that of our users.
8. Transfers outside the European Union
Certain providers (in particular Google / Firebase, Apple) may process data outside the EU (e.g., United States). These transfers are governed by standard contractual clauses or mechanisms recognized by the European Commission.
9. Retention period
| Data type | Duration |
|---|---|
| Active account | As long as the account exists |
| Content (spots, routes, messages) | Until deleted by the user or account closure |
| Location data (trips in progress) | Duration necessary for the service, then deletion or anonymization |
| Technical logs / crashes | Generally 12 to 24 months |
| Accounting data (subscriptions) | Legal retention period (10 years in France) |
| Website cookies | See section 10 |
10. Cookies and trackers (website)
The website https://bikertribe.fr/?btk_lang=en may use:
- Essential cookies: website operation, session
- Audience measurement cookies (where applicable): visit statistics
On your first visit, a banner informs you and collects your consent where required. You can manage cookies via your browser settings.
11. Security
We implement appropriate technical and organizational measures:
- encryption of communications (HTTPS/TLS)
- secure authentication
- restricted access to data
- hosting with recognized providers (Firebase / Google Cloud)
However, no transmission over the Internet is guaranteed to be 100% secure.
12. Your rights (GDPR)
In accordance with the GDPR, you have the following rights:
- Access: obtain a copy of your data
- Rectification: correct inaccurate data
- Erasure: request deletion of your data
- Restriction: restrict certain processing
- Portability: receive your data in a structured format
- Objection: object to certain processing
- Withdrawal of consent: at any time, without affecting the lawfulness of prior processing
To exercise your rights: contact@bikertribe.fr
13. Account deletion
You may request deletion of your account from within the application (Profile / Settings) or by email. Deletion results in the erasure or anonymization of your personal data, subject to legal retention obligations.
14. Minors
BikerTribe is not intended for children under 16 years of age. We do not knowingly collect data concerning minors. If you believe a minor has submitted data to us, please contact us for deletion.
15. Changes
We may update this policy. The “last updated” date will be changed accordingly. In the event of a significant change, we will inform you via the application or website.
16. Contact
TurboMedia — BikerTribe
Email: contact@bikertribe.fr
Website: https://bikertribe.fr/?btk_lang=en